Services & Support

Durga Support

We at Durga aim to provide our customers with the best possible service and support wherever and whenever it may be required.

We have a team of highly skilled engineers that cater to the post-sales service requirements of our customers. Our offices are spread across India with the capability to give you the assistance required at anytime during the day.

We offer repair and service support for our products and can give you advice and guidance on possible upgrades. Please find below brand-wise service details :


Services provided by:

Control Techniques

  • All drive repairs carry a new 1-year parts and labor warranty on the work done.
  • Fast turnaround is standard and even faster turnaround is available at a reasonable extra charge. In addition, Control Techniques Service Centers and Durga Warehouses carry stock for major product lines of refurbished drives. These are usually available for immediate shipping and are exchanged for your failed product.
  • The drives are returned in a clean state with any damaged components replaced, including plastics and metalwork.
  • Each product has a fixed repair cost regardless of the fault. This allows Control Techniques to tell you immediately what their service will cost and reduces the time processing your order.
  • On request, and where possible, the repaired drive is returned with the same parameter configuration as the failed unit to allow you to get the machine operational as quickly as possible.

Services provided by:

MinebeaMitsumi

  • Engineering Support: MinebeaMitsumi along with Durga team offers consultation to the clients for selecting optimal products and solutions in terms of required performance, accuracy and cost.
  • Maintenance and replacement: As per warranty, MinebeaMitsumi offers replacement of components.

Contact Customer Care

Feel free to drop us a line and we will get back to you as soon as possible.

Contact Us

Address

  • 32, Corporate Avenue, A Wing, 2nd Floor,
    Mahal Industrial Estate, Near Paper Box, Off Mahakali Caves Road, Andheri (East)
    Mumbai - 400 093
  • Tel: +022-68629000
  • Email ID: yash@durgaautomation.in